Communications that workthe way you do.
Hosted VoIP, business mobiles, leased lines and integration all from one friendly UK team.
Stay because it works — not because you're tied in.
Every Call, Perfectly Handled
From the moment a customer calls, your entire team is mobilised with the right information and context to deliver exceptional service.
Customer Calls
Incoming call arrives at your business number
Intelligent Routing
Call automatically routes to the right team or person
Answer Anywhere
Receive on mobile, desktop, or desk phone
CRM Integration
Customer details automatically pop up on screen
Analytics Logged
Call data recorded for insights and compliance
Customer Calls
Incoming call arrives at your business number
Intelligent Routing
Call automatically routes to the right team or person
Answer Anywhere
Receive on mobile, desktop, or desk phone
CRM Integration
Customer details automatically pop up on screen
Analytics Logged
Call data recorded for insights and compliance
Superior Customer Experience
Customers reach the right person instantly with their information ready
Team Efficiency
Intelligent routing reduces wait times and improves first-call resolution
Actionable Insights
Complete call data enables continuous improvement and compliance
Your Phone System,
Anywhere
One unified phone system that works on your desk phone, laptop, mobile, or from any location. Your team stays connected, no matter where they work.
Desk Phone
Make and receive calls from your office telephone
Softphone
Use your computer with our easy software phone app
Mobile Phone
Answer calls on your business mobile, anywhere
Remote Locations
Work from home, client sites, or anywhere with internet
See Who's Available
Team Availability
Sarah Johnson
Sales
Mike Chen
Support
Emma Wilson
Operations
James Brown
Account Mgr
Lisa Martinez
Manager
Find Anyone Instantly
Company Directory
Sales Department
1000
Support Team
1100
Billing
1200
Account Management
1300
Technical Support
1400
Simple, Powerful Cloud Communications
Cloud-based phone systems that are easy to set up, simple to manage, and built for modern business. All the features your team needs, without the complexity or cost.
Cloud-Based Phone System
No expensive hardware to buy or maintain. Everything runs in the cloud.
Intelligent Call Routing
Route calls to the right team, department or person automatically.
Voicemail to Email
Receive voicemails as email attachments you can listen to anywhere.
Add Users Easily
Scale your team up or down without complex installations.
Remote Access
Team members can log in from anywhere and use their full phone system.
Simple Management
Intuitive dashboard to manage users, settings and call routing yourself.
System Architecture
One Unified Cloud System
All your communications run from a single cloud platform. Your team can take calls on desk phones, computers, mobiles, or from remote locations. One system that works everywhere.
- Cloud-based infrastructure
- Works on any device
- Scalable for any team size
- No complex hardware
Modern Cloud Communications Platform
Professional tools built for modern business. Everything your team needs to communicate effectively, all in one cloud platform.
Hosted Phone Dashboard
Manage your entire phone system from a single dashboard. Add users, configure routing, monitor health in real-time.
Team Presence & Availability
See who's available at a glance. Set status, manage Do Not Disturb, and route calls intelligently.
Call Analytics & Reporting
Deep insights into communications. Track volume, duration, peak times, and generate optimization reports.
Softphone & Mobile Apps
Take your business phone anywhere. Use cloud softphone on computer or mobile app seamlessly.
Dashboard
System Overview
Active Calls
24
Total Users
156
Avg Call Time
4m 32s
System Health
99.9%
Call Volume
User Activity
Easy to Use
Intuitive interface requires no technical training
Real-Time Insights
Monitor performance and analytics as they happen
Always Available
Cloud-based platform accessible from anywhere
The Connection Your Communications Depend On
Fast, reliable business broadband and dedicated leased lines designed to keep your cloud communications running smoothly and securely.
Fast, Reliable Internet
Business-grade broadband with the speed and stability your cloud communications need.
Secure Leased Lines
Dedicated, private connections for your most critical communications.
Always Available
Redundant connections to keep your team communicating if one line goes down.
Scalable Bandwidth
Grow your connectivity as your business grows, with flexible plans.
Why Good Connectivity Matters
Your cloud phone system, business mobiles and video calls all depend on reliable internet. Poor connectivity means dropped calls, delays and frustrated team members. We help you get the right connection for your business.
- No more dropped calls
- Consistent video quality
- Always-on availability
- Professional reliability
- Future-proof bandwidth
Supported Technologies
TouchTec Cloud Communications integrates seamlessly with leading communications platforms and technologies. We bring them all together with enterprise-grade support and service.
Cisco Webex
Unified Communications
Microsoft Teams
Collaboration
Zoom
Video Conferencing
Slack Integration
Messaging
SIP Trunking
VoIP Technology
WebRTC
Real-Time Communications
TouchTec Powers Your Communications
Whether you're using leading enterprise platforms or need a standalone solution, TouchTec Cloud Communications provides the reliability, support and expertise to keep your business connected. We partner with industry leaders to deliver integrated solutions that work seamlessly together.
Enterprise-Grade
24/7 Support
Fully Managed
UK-Based
Ready to Modernise Your Communications?
Let's talk about how TouchTec can help your team stay connected.
Phone
Speak to our team
Your number here
Get in touch anytime
hello@touchtec.co.uk
Our UK-based team is available to answer your questions and help you find the right communications solution for your business.